FAQ
Have a question not answered here?
Contact our Customer Service department or find a SVB Dealer near you →
Materials & Finishes Care & Cleaning Door Hardware Barn Door Hardware Deadbolts, Locks & Latches Cabinet Hardware Kitchen & Bath Hardware Plumbing Mix & Match Hardware
How do I order a Sun Valley Bronze Catalog?
Contact our Customer Service department →
How do I purchase Sun Valley Bronze hardware?
The Sun Valley Bronze product line is available through a dealer network. We know that each project is unique, so we partner with experienced dealers to help you work out the details of your project so you get the exact design and functionality that you need. Find a SVB Dealer near you →
Do we need to purchase through a dealer?
Yes. To find a Sun Valley Bronze dealer in your area, visit our dealer map at www.sunvalleybronze.com/dealers.
How do I find a Sun Valley Bronze Dealer in my area?
To find a Sun Valley Bronze dealer in your area, visit our dealer map at www.sunvalleybronze.com/dealers or send us an inquiry at: info@sunvalleybronze.com.
Where does Sun Valley Bronze ship to?
Sun Valley Bronze ships Nationally and Internationally. Find a SVB Dealer near you →
Where do we find labeled photos of Sun Valley Bronze products?
In our Lookbook, our online Catalog, printed brochures/postcards, and dealer displays. You can also use our online Door and Cabinet Hardware Configurators to get a 3D preview of your preferred hardware items and combinations. Use the Configurator >
How do I get samples of your finishes?
To request a set of Sun Valley Bronze finish samples, please contact us.
Where do I find specifications for your products?
Specifications for Sun Valley Bronze products can be found on our website at www.sunvalleybronze.com in the Resources > Specification Manual section.
How can I find pricing for Sun Valley Bronze hardware?
Please contact a dealer for pricing. Find a SVB Dealer near you →
Does Sun Valley Bronze require a minimum order amount?
No.
Does Sun Valley Bronze offer trade or large volume discounts?
For inquiries about trade or large volume discounts on Sun Valley Bronze products, please contact Aimee Commons.
What is the average lead time for Sun Valley Bronze orders?
Lead times are determined by the size of the job and the time the order is placed. Lead times change weekly and can vary plus/minus. Find a SVB Dealer near you →
Can a Sun Valley Bronze order be 'Rushed'?
Sometimes. Please contact your dealer so they can contact us to see if this is possible.
Find a SVB Dealer near you →
Does Sun Valley Bronze offer replacement parts?
Yes. Please contact your dealer regarding purchased items.
What is your return policy?
50% recycling fee for all items except hinges, barn track, and gate latch hardware.
What is your warranty?
Lifetime mechanical. No warranty for finish as they are living finishes and will change with various use, environment. Read the full Warranty →
How can I become a Dealer?
If you are interested in becoming a Sun Valley Bronze Dealer please fill out our dealer inquiry form and we will contact you to provide more information. Learn more →